Repeat Signage V4 help

FTP manager

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FTP manager

This allows you to add FTP sites records for use in Repeat Signage presentations and also for publishing RSS feeds to your website. 

Click on the 'Add' button to get started.  Use the help on the add screen which will guide you through connecting to your FTP site.


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Using FTP sites in Repeat Signage


Security

You may want to stop any users on remote machines from viewing or changing system FTP connections.  You can set an Admin password from the main Repeat Signage screen my clicking on 'File' then 'Settings' and then going to the 'Passwords' tab.


IMPORTANT NOTE ABOUT FTP SITE NAMES

The FTP site name should be in the format:

ftp.yourdomain.com

without any folder information adding to the end such as:

ftp.yourdomain.com/MyFolder

Folder information is added to the file names when you use your FTP site connection to select files in Repeat Signage.


Touble shooting

If you add all your connection details (FTP site, username, password, etc) in and get a "Cannot connect to FTP site" message, then some of your connection details are likely to be incorrect.   First thing to do is to make sure you have an active Internet connection first if you are connecting to an online service. 

We would recommend you download the free FileZilla FTP Client from:

https://filezilla-project.org/download.php?type=client

You can use this to add in your connect details and make sure everything is working and you can connect from your machine.

Passive mode (PASV) - Sometimes all your connection details are correct and you click on 'Connect' and just sit their waiting for ages which says "ERROR DOWNLOADING LISTING".  This will usually  mean that you have the was passive mode setting.  Edit your connection record and change the 'Use PASV mode' tickbox from off to on, or visa versa, and then test again.

Explicit FTP over TLS - We found with our own secure FTP servers that with a plain text password connection, then we had to have PASV off, but when securing the same site with Explicit FTP over TLS, then we had to switch to PASV mode otherwise we couldn't upload fiiles to our servers.