Troubleshooting Internet connection problems
First thing to do is to open Internet Explorer (rather than another browser) and see if you can connect the Internet. Then on the main Repeat Signage screen, click on 'Help' then 'Internet connection testing'. This allows you to test your Internet connection and also specify proxy server settings if your network requires them.
If you still have problems, then please email support@repeatsoftware.com with the failure messages for further help.